Online Divorce

NETDIVORCE MONEY-BACK GUARANTEE

The NetDivorce refund policy is based upon a service failure by NetDivorce. A service failure by NetDivorce is defined as one or more of our prepared forms being rejected for filing by the court twice in succession for the same defect. That defect must be the fault of NetDivorce. Any document rejection by the court because of (or partially because of) your content or your request(s) on any document is not the fault of NetDivorce.  If any document rejection occurs due to the fault of NetDivorce, NetDivorce reserves the right to attempt to correct the error once. NetDivorce also reserves the right to request documentray proof (which is ALWAYS provided by the court) of the reasons for the rejection.

You must request a refund within 30 days of the second rejection. The refunded amount will be of unused fees.  As there are three batches of documents in most cases, subject to the first $50 of our fee not being refundable (see below), generally, most refunded amounts would be either $43 or $79.

Please understand that your change of mind or your spouse's change of mind is not a service failure by NetDivorce. Please do not hire NetDivorce unless you are certain that you want to be the Petitioner and that both you and your spouse are ready to proceed with an uncontested divorce. NetDivorce incurs costs to earn your business and incurs costs and provides valuable benefits after you have hired us but before you have downloaded any prepared forms.  To protect NetDivorce against losses that are not attributable to any fault of NetDivorce, the first $50 of our fee is specifically non-refundable once you have accessed your NetDivorce account.  

Please be aware that NetDivorce's refund policy is entirely consistent with our major competitors' refund policies and the ethical refund policies of the ABA's Rules of Professional Conduct