NetDivorce provides you the highest quality, free, unlimited, and
expert customer support for the duration of your case. It does so on a first-come-first
serve basis that allows it to provide short time response on all but the busiest
days. NetDivorce provides support by e-mail, live chat and telephone.
NetDivorce will not mislead you by telling you that it provides 24/7/365 telephone support and then
provide you a phone number that is either never answered or where operators have no access to
your case, no knowledge about divorce procedure and simply take messages. An answering machine or an answering service is
not client support. Unfortunately, this is a common ploy used by many of NetDivorce's competitors.
NetDivorce provides client support Monday-Friday 7 AM - 7 PM though its 2 senior caseworkers, Ed (30 years of experience in California divorce)
and Peter (34 year of California divorce experience). Over 90% of phone calls are answered on the first pass during those hours. And emails are
generally answered within 1-3 business hours, often faster. All phone calls missed on the first pass are returned in the same 1-3 business hours, often faster.
What we will guarantee you is that if you ever call, chat or email about your case, you will get a prompt, intelligent response from an experienced caseworker
who has direct access to and knowledge about your case.
For support, please call us at 888-NETDIVORCE (638-3486), click the Live Chat button that appears on every page on our website, send an email to firstname.lastname@example.org or
forward your questions, problems and concerns throughout your divorce case to the web form at NetDivorce Client Support.
Be sure to include your NetDivorce user ID.